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Happy Mom of Child at Little Sproutsarrow

Employee Reflection of First Days at Little Sprouts

Holiday Thanks

Excellent Service

FEATURE STORY

Dear Susan:

I'm writing to tell you how grateful I am to the staff at the Lawrence Center for their care of my daughter, Emily, in the weeks following an accident at home last month. In particular, I would like to commend Jenn Burt, Emily's Toddler 3 teacher.

In mid-October, Emily suffered 2nd degree burns when boiling water fell off of the kitchen counter at home, bounced on the floor and onto her leg. She was treated at Lawrence General and was sent home with a very nasty, blistering wound, about the size of an adult's palm. Since she was in good spirits, we wanted to get her back on as normal a schedule as soon as possible. Heather and Sally arranged to slow down her planned transition from the Toddler classroom to the Preschool one, so Emily could stay in the more closely supervised Toddler room during her recovery.

Jenn went above and beyond the call of duty in her care for Emily during this period. Emily's dressing needed to be changed several times a day, a task that required skill and dedication. As the debriding process occurred with the pediatrician over a period of about a week and a half, Emily experienced a great deal of discomfort, and at times became extremely clingy and difficult to work with. Jenn took it all in stride, balancing Emily's needs with those of the other children in the classroom with great aplomb.

I was very happy to know that Emily was in such loving care during a difficult period. Please let the staff at the Lawrence Center know how much that meant to our family, and to the success of Emily's recovery. Infection of the wound is the great concern during the recuperation from a burn. The care and extra attention given to her by all the staff during that period helped keep her healthy and led to an infection-free recovery. Thank you.

Sincerely,

Barbara Norman


April 2008
Parent Pleased with Haverhill Center Program

"I am writing to let you know what a wonderful job everyone is doing at the NECCO Little Sprouts in Haverhill. Last year I meet Maureen Bly at a Little Sprouts booth that was set up at a Winnekini Castle fair. It was there I learned about Little Sprouts. Maureen told me all about the program and the Reading First Grants. I was very impressed with what she told me and with her as a representative of the school. At that time (last October) our daughter was enrolled in an expensive private preschool. However, we were unhappy with the curriculum and the program. After my discussion with Maureen and a subsequent tour of the Little Sprout facility, my husband and I decided to enroll our daughter.

The transition to Sprout was a little difficult for our daughter, especially since we switched her mid-year, but it has turned out to be a great decision. Maureen has made sure that all of our concerns are addressed and the staff has been so helpful in supporting our daughter. Every contact, communication and meeting with Maureen has been helpful and positive. She is truly a gem. Her attitude is consistently warm, caring and supportive.

We know without a doubt that our daughter’s day is filled with enthusiastic, compassionate and dedicated care. We attribute that to her great teachers and staff like Heidi, Shelly, Christina and Alicia. Moreover, the whole center runs like clockwork, everyone is doing their best, making good decisions and enthusiastically engaged in their jobs.

Maureen does an exemplary job of actually putting into daily practice the values that make the Little Sprout brand as successful as it is.  That dedication shows in all she does and is reflected in her staff. I have toured many schools and Maureen is the best I have seen, hands down.

We only wish we would have enrolled our daughter sooner in the program.
Thank you so much for all that you do as well."

Kind Regards,
Nancy Leotta-Lewis


April 2008
Parent Thankful for Little Sprouts Program

"Congratulations, you have done a great job creating the Little Sprouts program. My son Jonathan Consentino is 13 weeks old and attends the Lawrence facility.The teachers are kind and caring. I saw your picture on the wall and remembered you from high school. I asked one of the teachers if you worked at the center, she said, 'no she owns it'! You should be very proud. Thanks for making a place where I feel safe leaving my newborn son."

Eileen Harvey, RN
Trauma Program Manager


March 2008
Excited to be part of WGBH Partnership

"I had a blast at the Leona event.  It was wonderful to actually be part of such an exciting partnership.  I’m not only enjoying the Between the Lions curriculum, but feel fortunate to be part of actually implementing and incorporating BTL into our everyday curriculum!  I’m especially thankful to actually be at Imajine That because I was able to meet and socialize with the people who are BTL and PEEP.  I have a greater appreciation and understanding of what their jobs are, their excitement over these productions, and what their goals are!  I also have a bunch of exciting ideas that I can’t wait to bring back to my staff!  Thank you for this opportunity."

Jen Quimby


March 2008
Parent Impressed with Little Sprouts Program

"I also want to thank you very much for making introductions on my behalf into Little Sprouts.  I continue to be more and more impressed with the organization.  Everyone I've met has been amazing.  I was in Danielle and Efrain's class for just a short time, but saw so many impressive teaching strategies.  I think I'll be able to learn a lot from them in the coming month.  Whitney also gave me a copy of the employee handbook.  I was floored by the amount of training time offered to teachers, as well as prep time and a ton of other great benefits.  Not to mention, the focus on Stephen Covey's "7 Habits" philosophy.  I'm a huge believer in all things Franklin Covey.  I put together an entire training and development program for the employees at my previous company.  Franklin Covey was an important part of the training, as well as Dale Carnegie Leadership training.  I knew that I was impressed with the school when I was interviewing preschools a year ago, but I didn't realize how many synergies there where between the school and my background.  I guess you just have a gut feel when something is a good fit for you and your family."

Shelly Outwater


February 2008
Thanks for the Opportunity to Serve You

"I wanted to tell you and Susan Leger-Ferraro how much I appreciated serving your entire wonderful group of employee’s last night at Salvatore’s of Lawrence. I had the pleasure of working as your bar tender not only last night but at your 25 anniversary party as well held at Salvatore’s. I had a blast working both parties. I think the work and services you provide are fantastic! Please pass on my sentiments to Susan for me. You’re all such a nice professional group of women. Thank you again."  

Sincerely,
Arthur R. DeTora
Palmer Gas Ermer Oil Company
Inside Sales/Showroom Manager

 


February 2008
Little Sprouts Joins the Big Wide World of Peep

"This is AWESOME!  I'm so pleased that you are integrating a science program into the classroom experience.  Kids LOVE this stuff and it's such a fun way to learn.  I've been trying to incorporate more science type projects into our time at home.  This past weekend we participated in the Audubon Society's Great Backyard Bird Count.  It got us talking about where birds live, what they eat, etc. Plus, we've got some abandoned bird nests in our yard that we checked out and talked out."

Shelly Outwater
Co-President, Chelmsford Mother's Club
District Manager, Independent Consultant
Arbonne International


January 2008
Happy Mother of Child at Little Sprouts

"My son Aaron started at Little Sprouts just a little under a year ago. We were obviously apprehensive about putting him in a daycare “center” at 18 months old.  My dad had watched him up until that point since both my husband and I work full time.  After a small period of “getting to know each other”, Aaron has thrived since being at Little Sprouts!  His verbal and other forms of social interaction skills have increased tremendously and he looks forward to going everyday!  We are expecting our 2nd son in April and since we are so pleased with how Aaron has enjoyed his time at Little Sprouts we have already decided to bring our new son there as well.  Being a working mom is a really tough job and Little Sprouts has made our lives a lot easier by giving us the peace of mind that our children will be well cared for during the day when we need to focus on our ‘other’ careers!"

Kelly Davidson
Mom/Assistant Vice President of Human Resources at NMTW Community Credit Union, Lowell, Ma


January 2008
Employee Reflection to First Days at Little Sprouts

"I find that when I am moving and growing forward, I am suddenly pulled back to a time or place that defines who I am and the experience that I have had.

So I was at Crosspoint today. Whenever I visit there I reflect upon my time there as a teacher and AD and wonder how I survived. I have literal growth pains from working there (okay stretch marks), anyway I was sitting at the table in the office with Janet chatting, and Melissa Hubert walked by. Weird. I then closed my eyes and thought back 10 years ago and remembered this little girl with big pigtail braids, long flowy hippy skirt. We were sitting at the same table and I was interviewing her for a summer camp counselor position. Summer Camp was my escape from the ‘real world’ each summer. As discouraged as I was at Crosspoint, I was extremely happy and successful at Summer Camp. So Melissa doesn’t have long pig tails, or wear those funky skirts, but she will always pull me back to that time when I need to go there.

So, as we move forward and grow as a company, stop and see those things that we need to see."

Good times High Fives!

Kathleen Curry


January 2008
Employee Reflection to First Days at Little Sprouts

"Took me a couple days to process this one. I actually drove by my old apartment in Lowell and had a memory of every camp counselor standing in my bedroom waking me up so we could go to Six Flags. I remembered that feeling of togetherness and knowing that no matter how the day went at camp that the good would always come through and the smiles would always be there. Kathleen definitely left a legacy with camp that I see living on through our good friend Leanne B. so I think of the title of the email – joy friendship love – sounds like a good motto for our upcoming morale committees. And I definitely will be asking at the next staff meeting what was your best time in Little Sprouts and what brings you back there. Important for us to all look at it. Thanks for always inspiring me Kathleen and everyone else who reads this!"

Melissa Hubert


December 2007
Employee Gratitude

"I just wanted to take this time and thank you for the wonderful gift of having Christmas Eve day off. It means a lot to me as well as my family. It is very evident that you appreciate all of the hard work your employees do. I also wanted to let you know that I had a wonderful time at the Gala! Thank you for sharing your wonderful night with us! Happy Holidays!"

Pam Johnson


December 2007
Employee Gratitude

"I just wanted to send a little email to thank you for giving us at Haverhill December 24th off. I appreciate having the extra day off to spend time with my family this holiday season, so thank you for that! Also, I wanted to say thank you for having a wonderful Gala, it was great to be in one place with all the employees from every Little Sprouts center. I experienced a great sense of unity that night, and it felt amazing to work for such an accomplished company!"

Thanks Again & I hope you have happy holiday!-

Beth Antista
Haverhill Little Sprouts


December 2007
Roxbury Community College Center

"My name is Uldine Tse. My daughter Nina Tse has two children that attend Little Sprouts at the Roxbury Community College campus. I wanted to take the time to tell you how awesome of a staff you have at that location. I am certain that this is not news to you.

Yesterday was a very trying and emotionally challenged day. My daughter Nina had a serious emergency and was unable to pick the children up from day care. I found out very early on in the day and called Little Sprouts immediately. The person who answered the phone “Ms. Agnes,” was pleasant and professional. Ms. Agnes listened to my situation and then began to research possible solutions to the problem.

I have never experienced such care and attention from anyone. Your staff members, including your Chief Operating Office Krysta O’Neil, who happened to be on site yesterday were magnificent. I was not listed on the authorized individuals list who could pick the children up from daycare and we could not contact any of the individuals who were authorized to.

Due to the severity and nature of the incidence Krysta and the staff acted quickly. Krysta left the establishment and went to my daughter’s location to obtain her signature. When I arrived at the daycare at about 5:45 your staff immediately sprung into action. They ensured I had a car seat, food and even went as far as driving us home.

I couldn’t have gotten through the day without your staff yesterday. What should have been a horrendous day actually went pretty smoothly. I can’t even fully tell you how appreciative I am of all your members. I met everyone at the same time yesterday; so therefore please excuse me if I have omitted or misspelled some names. There isn’t anyone that worked yesterday who did not assist.

Little Sprout’s is “the best of the best.” I feel truly blessed that my grandchildren are being cared for by your staff. I have been through many day cares in my day; but yours takes the cake."

Kudos’
Uldine Tse'


September 2007
Little Sprouts Andover Referral

"One year ago we enrolled our now 4 year old son Gannon into the Little Sprouts community. Transition is always difficult when a toddler is concerned but last fall was an especially trying time for our family as Gannon had just been diagnosed with Type 1 Diabetes. He was in a new school with new faces and now had the added pleasure of meeting new physicians and nurse educators on a weekly basis who liked to poke him, prod him, and take his blood sugar. Gannon was confused, angry, and very sad that his mom and dad would leave him in such a scary place called school. Why couldn't he just go back to his "old school"? he would whimper to us on a nightly basis. Looking back on the month of September I can remember thinking that I should just quit my job and be a stay home dad to just take care of my little guy. He needed some comfort, some love, and some guidance.


I am writing to you today to extend our deepest and most sincere gratitude to all of the team members of Little Sprouts of Andover who have touched Gannon's life. In this past year we have watched our son grow into a confident, outgoing, intelligent, and caring little boy. Each day Gannon comes home with a new story about his fun-filled day at school and how he amused his teachers with his creativity. His vocabulary has really blossomed and his interest in reading is just now hitting its stride. Gannon has always been quick to pick up a base ball bat or a soccer ball but now he's working in his puzzles, books, and numbers without any prompting from mom or dad. This speaks volumes about the structure and attitude within the Little Sprouts classrooms.


We have just recently convinced our best friends to join the Little Sprouts community and would recommend Little Sprouts to any friends or family members moving to the area with young children. Little Sprouts offers an extremely parent-friendly schedule and more than reasonable tuition rates for any family with 2 working parents.


Please know that Alison Boucher, Kate O'Connor, and Anna Iodice have been instrumental in working with us to create a program that works for Gannon's needs in school. Their dedication to learning, leadership abilities, and hard work has made it possible for us to immerse Gannon in the loving and enriching environment at Little Sprouts Andover."

Sincerely,
Joe & Jen Sylvester

 

 © Little Sprouts Early Education Centers 2007
American Education Group